Why is this conversion to Quicken so goddamn hard? I think I’m a reasonably smart person, so why does my money keep getting screwed up in Quicken?
Whenever I use Quicken, it’s laborious. And not because it’s different, I’ve come to learn the differences in the 4 months I’ve been using it. It’s dumb. And I pity the people that have been using for years and years, because MS Money had a much better user interface.
My latest fiasco occurred this morning when I got a notice from a bank saying a transfer was cancelled due to insufficient funds. After confirming that the balance in Quicken differed from the bank web site, and after a short walk to calm the hell down, I discovered that I had six deposit entries in my register that were duplicates of downloaded transactions. Thankfully, this was a simple transfer between savings accounts and had no effect on any bills. Of course, it uncertain if I will be whacked with an overdraft fee or not.
The problem is, I can’t trust Quicken worth a shit. This situation arose even after reconciling the ledger of the funding account. Should I have been suspicious that I had unmatched transactions in my register? Yes, but it has happened so often in my short time with Quicken, I’ve taken it to be normal. And just now when I was downloading transactions, I had a transaction mismatched and I couldn’t find the real transaction it belonged to. Why? because the last time I downloaded, I thought I would trust Quicken and chose “Accept All” to auto-match all the downloaded transactions.
As far as laborious, the matching process is the worst. The downloaded transactions are in a list at the bottom and as you select each one, it highlights the matched transaction in the register above. So your eyes are constantly scanning up and down. Payee? Good. Date? Good. Amount? Good. Ok, next. Three checks for every downloaded transaction. And as I’ve found, you have to check all three, especially if you frequent a business often.
The bill payment is very confusing. The idea that you can pay a bill in Quicken, but that it doesn’t really get paid until you update your accounts is dumb. And I certainly got misled by “One Step Update”, which I thought would make an immediate payment, but instead merges payments and transaction downloads together. You mean there’s an even dumber way to handle online payments in Quicken?
I haven’t even dared to test out the reporting and projection tools. I’m actually scared. Not that anything would get messed up, since you can’t change anything when running a report, but I think I’m scared at how disappointed I will be or at how confused I will get looking at the results.
This has been one problem after another. I spoke to a co-worker one time about a business application we use and she commented on how stupid she felt after training because none of it made any sense to her. It was because the program is so un-intuitive, it made her have to think differently about everything she wanted to do. That is how I feel and I do not think it is my fault.